Opinions, knowledge and resources from China Checkup's expert contributors
If you have fallen victim to a Chinese scam it is often difficult to know who or where to turn to, and the help available can be quite limited.
Even if you find it impossible to get your money back, you can help warn other potential victims (and vent some steam) by reporting it on a fraud reporting website.
This article presents a list of these websites and a description of how they handle Chinese scam reports.
There are two main reasons for using a scam reporting website.
If you are the victim of a Chinese scam, choosing to report it will help protect others whilst allowing you to vent some steam. For purchases of limited value there can be little you can do to get your money back, so warning others may be your only method to get your voice heard.
Many buyers sensibly choose to do a simple Google search of a company name before they place an order. If a bad supplier has been identified as a scammer on a scam reporting website there is a good chance this will appear in the search results.
The below table identifies some of the best websites for reporting a Chinese scam.
|ACORN||acorn.gov.au||Australian readers should consider reporting online scams to the Australian Cybercrime Online Reporting Network (ACORN).|
|Action Fraud||actionfraud.police.uk||If you reside in the UK you can report a Chinese scam to Action Fraud, the UK’s national fraud and cyber crime reporting centre.|
|AlibabaScam||alibabascam.com||This website's sole focus is on reporting scams on the popular Chinese platform Alibaba.com.
Readers are encouraged to submit their "denunciations" on rogue suppliers.
|All Scams Forum||allscamsforum.com||This simple forum allows users to submit their reports on a wide range of scams.|
|Canadian Anti-Fraud Centre||antifraudcentre-centreantifraude.ca||Canadian readers can report Chinese scams to this website, which is the central agency in Canada for such matters.|
|Complaints Board||complaintsboard.com||Complaints Board is a comprehensive consumer complaints website.
Although there are no categories specific to China, their search function is very useful and many Chinese scams are reported.
|FTC Complaint Assistant||ftccomplaintassistant.gov||Our readers from the US may like to consider submitting details of a Chinese scam to the Federal Trade Commission.
Complaints from consumers are used to help detect patterns of fraud and abuse.
|Internet Crime Complaint Center (IC3)||ic3.gov||Managed by the FBI, the Internet Crime Complaint Center (IC3) may be a useful website for US readers to report more serious Chinese scams.|
|Ripoff Report||ripoffreport.com||Primarily targeted at US consumers, Ripoff Report is probably the world's most visited scam reporting website.
There are no China-specific categories but reports can be filed in a wide variety of circumstances.
|Scam.com||scam.com||Scam.com is a free whistleblower message board to discuss and expose scams, rip offs and scammers.
There are no China-specific forums but many relevant postings.
|Scambook||scambook.com||Scambook is a complaint resolution platform - users report fraudulent companies and Scambook’s investigators try to resolve with the company.
Many complaints are registered about Chinese companies but presumably their success rate is very low.
|ScamWarners||scamwarners.com||ScamWarners is a popular website with a wide range of forums for different types of scams.
Although there are no China-specific forums, there are many posts and it is easy to follow.
|Supplier Blacklist||supplierblacklist.com||Supplier Blacklist is a user-generated list of unsafe suppliers, and Chinese companies feature prominently on their postings.|
|The Wholesale Forums||thewholesaleforums.co.uk||You can report a Chinese scam on their Bad Supplier Experiences forum|
If you are aware of any other useful websites for Chinese scam reporting, please get in touch by leaving a message in the comments section below.
When doing business in China many companies get into trouble by taking too much at face value, be it company’s claims, the legitimacy of official-looking documentation or the "verifications" offered on platforms such as Alibaba.
It is our company policy that we will not publish details about any Chinese companies that are accused of being scams, fraudulent or dishonest, so you will see that information has been redacted from some of the comments below.
Feel free to leave your comments on our page to Report a Chinese Scam regarding a specific company that you have had bad experiences with. If you have any general guidance or some experiences that can help others to avoid Chinese scams.
Please note that we don’t offer any service for helping companies recover financial assets as a result of scams or fraud. You may find a service such as Recoupera useful in such circumstances.
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