For product-specific questions and answers visit the FAQ tab on each of our product's service page.
China Checkup was established in 2013 and are the leading provider of online English-language China verification reports.
We have a dedicated office in Shanghai, China for processing our verification reports and handling enquiries.
Our Shanghai office operates from 9 a.m. to 6 p.m. Monday to Friday, except on public holidays. Shanghai is in the China Time Zone which is UTC+8. Our report turnaround times are based on these office hours.
China Checkup is operated by Checkup Group Pty. Ltd., a company registered in Brisbane, Australia ABN 44 607 468 459.
If you paid for your report(s) using PayPal or credit card (via Stripe) we will refund via those services. If you paid by bank transfer, you will be given credit for use on future purchases.
Yes, we never contact the organization directly when conducting research for our reports.
Just send an email to email@example.com and we will get back to you as soon as possible.